Is the FreJun Chrome Extension necessary for the Microsoft Dynamics 365 integration?

Yes. Installing the FreJun Chrome Extension is mandatory for the Microsoft Dynamics 365 integration. It enables the following capabilities:

• Click-to-call functionality directly from Leads, Contacts, and Opportunities
• Automatic logging of call data into Dynamics records
• In-line access to recordings and transcripts (if enabled) within the Dynamics UI.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account