What if Microphone Access Blocked in FreJun Chrome Extension?

If you're unable to make calls via the FreJun Chrome Extension, and the microphone isn't working, it's likely due to system-level or browser-level microphone restrictions.
:exclamation: Important Note:
This issue is not related to FreJun, but rather due to your system's sound settings or Chrome permissions.
:mag: Common Causes:
  • Microphone access is blocked in Chrome settings.
  • System-level settings (Windows/Mac) have disabled microphone access.
  • The default microphone is incorrectly selected or disconnected.
:white_check_mark: Steps to Fix:
  1. Check Chrome Permissions:
  2. Check System Sound Settings:
    • Windows: Go to Settings > Privacy > Microphone, and allow apps to access your microphone.
    • Mac: Go to System Preferences > Security & Privacy > Microphone, and check if Chrome has access.
  3. Restart Chrome after updating the permissions.
If you continue to face issues, try using a different microphone device or check for external sound driver conflicts.

Still stuck? Feel free to reach out to us at support@frejun.com.