Is call recording supported via the extension?

Call recording is a critical feature for sales, recruitment, and support teams that rely on browser-based calling. With the FreJun Chrome Extension, users can seamlessly record calls made directly from their browser—ensuring no important conversation, client detail, or compliance requirement is missed.

If call recording is enabled at the account level, all calls made via the Chrome Extension are automatically recorded, just like calls placed from the FreJun web dashboard or mobile app. This centralized approach ensures consistent call logging, recording, and compliance across all FreJun calling platforms.

Is Call Recording Supported via the FreJun Chrome Extension?

Yes, if call recording is enabled in your account settings, then any call you make through the FreJun Chrome Extension will automatically be recorded.

Here’s how it works:

• Centralized Settings: Call recording settings are controlled at the account level. Once enabled, all outgoing and incoming calls—including those placed via the Chrome Extension—will follow the same recording rules.

• Consistent Across Platforms: Whether you're calling from the web dashboard, mobile app, or browser extension, the recording behavior remains consistent.

• Compliance & Transparency: If applicable, ensure that call recipients are informed about the recording to comply with privacy regulations.

🔧 To manage call recording settings:
Go to your Virtual Numbers section → Click on the number name → Under the General tab, scroll down to toggle the Record Calls option ON or OFF.

This makes it easy to keep track of important conversations directly through your browser.

For more Queries, reach out to us at support@frejun.com or Live chat support through your Frejun Dashboard.
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