--- title: How to Transfer a Call in the FreJun Mobile App? description: Learn how to transfer live calls using the FreJun Mobile Dialer App. Follow this step-by-step guide to ensure smooth call handoffs. --- [Skip to content](https://knowledge.frejun.com/how-to-transfer-a-call-in-frejun-mobile-dialer-app#main-content) ![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png) Open main navigation Close main navigation - [Go to frejun.com](https://frejun.com/) [Go to frejun.com](https://frejun.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledge.frejun.com/?hsLang=en) 2. [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en) 3. [Mobile App FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#mobile-app-faqs) # How to Transfer a Call in the FreJun Mobile App? ## Learn how to instantly transfer live calls to another team member using the FreJun Mobile Dialer App without disconnecting the customer. The **Call Transfer feature in the FreJun Mobile Dialer App** helps teams deliver faster and more professional customer experiences. Instead of asking customers to hang up and call again, agents can seamlessly transfer an active call to the right colleague in real time. This guide explains **how to transfer calls using the FreJun mobile app**, outlines the exact steps, and highlights best practices for smooth internal [call routing](https://frejun.com/ivr/)— ideal for sales, support, and recruitment teams using FreJun. #### Steps to Transfer a Call 1. Open the FreJun Mobile Dialer App 2. Navigate to the Call Logs or Contact List - Go to the Call Logs tab or the Contacts tab to initiate a call. - You can also dial a number directly using the Dialer tab. 3. Initiate a Call - Place the call to the desired contact or number. 4. Tap on the Call Transfer Icon - Once the call is active, tap the Call Transfer icon on the in-call screen. 5. Select the Team Member to Transfer the Call - A list of available users will appear. - Choose the team member to whom you want to transfer the call. 6. Confirm the Transfer - Tap “Transfer Now” to proceed. - The call will be immediately transferred to the selected user, and your call will be automatically disconnected. 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