--- title: How to Add Call Reason and Outcome in FreJun Mobile App? description: Learn how to add call reason, call outcome, and call notes in the FreJun Mobile Dialer App. Improve call logging accuracy, track conversations, and strengthen follow-ups in just a few taps. --- [Skip to content](https://knowledge.frejun.com/how-to-add-call-reason-and-outcome-in-frejun-mobile-dialer-app#main-content) ![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png) Open main navigation Close main navigation - [Go to frejun.com](https://frejun.com/) [Go to frejun.com](https://frejun.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledge.frejun.com/?hsLang=en) 2. [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en) 3. [Mobile App FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#mobile-app-faqs) # How to Add Call Reason and Outcome in FreJun Mobile App? ## FreJun Mobile Dialer App lets you log call details such as call reason, call outcome, and call notes right after a call ends. This helps maintain accurate records and follow up effectively. The FreJun Mobile Dialer App allows users to capture important call details immediately after every conversation. By adding **call reason, call outcome, and call notes**, teams can maintain structured communication records, improve follow-ups, and ensure that no customer interaction goes untracked. This feature is especially useful for sales, recruitment, and support teams that rely on accurate call dispositions to plan their next action. With an easy post-call summary screen, FreJun simplifies conversation logging without manual CRM entry. Whether you’re marking a lead as *Interested*, *Not Answered*, or scheduling a *Follow-up*, the app ensures your call data stays organized and actionable—directly from your mobile device. #### Steps to Add Call Reason and Outcome 1. Open the FreJun Mobile Dialer App Launch the app on your smartphone. 2. Dial the Number and Initiate the Call - Go to the Dialer tab. - Enter the phone number or select a contact from the list. - Tap Call to begin the call. - Once the call ends (either completed or disconnected), you’ll be redirected automatically to a Post-Call Summary screen. 3. Select Call Reason and Outcome On this screen, you’ll see dropdowns or fields to select: - - - Call Reason (e.g., Follow-up, Demo, Support, etc.) - Call Outcome (e.g., Reached, Not Answered, Interested, Not Interested) - Optionally, add any relevant Call Notes for future reference. 4. Click on Save  After filling in the details, tap the “Save” button. Your call reason, outcome, and notes will be updated and saved successfully. 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