- Customer Support
- Integration FAQs
- Pipedrive Integration FAQs
How does FreJun handle duplicate phone numbers across multiple Pipedrive records?
FreJun uses a prioritization logic to associate the call with the most relevant entity:
- Active deals
- Leads
- Person (if no deals or leads apply)
This ensures logs are attached to the most contextually relevant record.
For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account