How does FreJun handle duplicate phone numbers across multiple Pipedrive records?

FreJun uses a prioritization logic to associate the call with the most relevant entity:

  1. Active deals
  2. Leads
  3. Person (if no deals or leads apply)

This ensures logs are attached to the most contextually relevant record.

 

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account