How to Access Call Logs in Freshsales Suite?

FreJun’s Freshsales Suite integration lets users easily access their call logs in two places: a central view of all calls under Conversations → All Phone Calls, and per-record call history on the Conversations or Sales Activities tab of any Contact, Deal, or Account. This article explains exactly where to navigate in Freshsales Suite to find complete call history or call details tied to a specific lead, deal, or company. Learn how to quickly view, track, and analyze your call logs inside Freshsales Suite using FreJun across all calls or specific contacts, deals, and accounts.

Tracking call activity is critical for sales, support, and recruitment teams using Freshsales Suite. With FreJun’s seamless Freshsales integration, every inbound and outbound call is automatically logged, giving you complete visibility into conversations, follow-ups, and performance—without manual effort.

In this guide, you’ll learn exactly where and how to access your call logs in Freshsales Suite, whether you want a full call history or call records linked to specific contacts, deals, or accounts. This ensures better reporting, improved accountability, and smarter sales decisions.

You can find your call logs in two convenient locations:

For all calls:

Navigate to Conversations → All Phone Calls for a complete history.

For specific contact interactions:

Open any Contact, Deal, or Account record.
Go to the Conversations or Sales Activities tab to view logged calls for that record.

For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account

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How to Access Call Logs in Freshsales Suite? | FreJun Integration Guide