- Customer Support
- Integration FAQs
- Salesforce Integration FAQs
How can I view the call recording URL instead of the summary in Salesforce?
FreJun syncs both the summary and the actual call recording URL to Salesforce. The recording URL is stored in the Call Result field, which is hidden by default.
To make this field visible:
- Follow the steps provided in this instructional video to unhide and display the field in your Salesforce layout.
For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account