How can I remove virtual number (VN) add-ons?
You can remove non-Indian virtual number add-ons when they are no longer required. FreJun allows organizations to remove VN add-ons and schedule their release.
To remove a VN add-on, follow these steps (Web App):
- Log in to the FreJun web app.
- Go to Virtual Numbers.
- Select More → Remove → Confirm for the required VN.
What happens after removal:
- The VN status changes to Removal Scheduled.
- The virtual number is deleted at the next renewal cycle.
Important notes:
- Only users with Virtual Numbers write permission can remove VN licenses.
- Removed virtual numbers are released and may be reassigned or re-purchased.
- Trial virtual numbers are automatically released upon subscription activation.
- Indian virtual numbers cannot be removed from the product.