- Customer Support
- Support FAQs
- Campaigns FAQs
How can I Redial contacts from a campaign?
To Redial contacts efficiently, follow these steps:-
Navigate to the Auto Dial Tab:
Go to the Campaigns section and select the Auto Dial tab. -
Find Previous Auto Dial Sessions:
You’ll see a list of your previous auto dial sessions. Each session name is displayed in green and is clickable. -
Open the Desired Auto Dial List:
Click on the green session name you want to redial from. This will open the contact list associated with that session. -
Redial Contacts:
Follow these steps to redial contacts from the opened list:-
Use the checkbox below the “Contact” header to select contacts.
-
Important: Deselect contacts that have already been dialled to avoid repetition.
-
Ensure you select at least 2 and no more than 500 contacts.
-
Once your selection is valid, the “Redial” option will appear on the top right. Click it to
start dialling.
Refer to this video:
-
For more Queries, reach out to us at support@frejun.com or Live chat support through your FreJun Account