FreJun Non India Plans and Pricing

Standard Plan Features:

• Includes one virtual numbr per user (US/UK/Canada)

• Unlimited call recordings storage(for 2 years)

• Call activity dashboard:- To monitor the performance of the users
• Call notes:- Users will have the option to add the notes when they make a call from chrome extension or Mobile app and Dial pad.
• Customizable reports:- Super admins and Admins will have access to customize the reports as per the use case.
• Call Reason and Call Outcome:- Users will have option to add the outcome and Reason when they make a call from chrome extension or Mobile app and Dial pad
• Call history & Call filters:- FreJun provides Call history and call filters access on the web application and on mobile application.
• Daily email reports:- Super admins or Admins can set up daily reports at their convenient time to receive automated reports to email.
• Click to call:- FreJun provides Click to call across different webpages with the help of chrome extension.
• Mobile app:- Users can also use Mobile app to make calls and receive calls and view call logs
• Defined business hours:- Users will have access to set up their working hours in order to avoid the incoming calls post the working hours and to show their availability within the team.
• Access Management :- Allows admins to create custom roles with specific permissions. These roles are defined based on the access the admin wants to provide. Once created, they can be assigned to users to control which features they can use or the data they can access.
• Call tags:- Users will access to add call tags while they are on the call or post call.

• Incoming Call Routing:- Automate call routing. Super admins can route the incoming calls to the right user or department every time.
• Custom greeting message for Incoming call:- A welcome message can also be added for the incoming calls.
• Teams:- Super Admins will have access to create teams
• Call Transfer:- Users can transfer the call to team members based on user availability.
• IVR:- Guides incoming callers through menu options and directs them to the appropriate user or department based on their selection.
• Post Call Survey:- Users can send customized feedback surveys to customers after the call.

• Each user receives $5 USD in calling credits every month with the plan. Outgoing and incoming calls are billed per minute, and the cost of each call is deducted from these credits. Once the credits are used up, you must recharge or top up the credits from the product to make or receive calls.

• To check the per-minute charges for outbound and inbound calls, please use the link below:
  For outbound calls, select your virtual number’s country in the “From” section (e.g., US) and the destination country in the “To” section to view the applicable rates.
• All calls are billed per minute and rounded up, meaning any partial minute will be charged as a full minute.