--- title: Can I replace my virtual numbers? | Virtual Number FAQ description: Learn about FreJun’s number replacement policy, eligibility criteria, replacement limits, spam-tagging support, interval-based replacement options, and how to raise a replacement request. --- [Skip to content](https://knowledge.frejun.com/can-i-replace-or-delete-a-number-once-its-assigned-to-my-account#main-content) ![FreJun-4](https://knowledge.frejun.com/hs-fs/hubfs/FreJun-4.png?width=265&height=114&name=FreJun-4.png) Open main navigation Close main navigation - [Go to frejun.com](https://frejun.com/) [Go to frejun.com](https://frejun.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledge.frejun.com/?hsLang=en) 2. [Virtual Numbers](https://knowledge.frejun.com/virtual-numbers?hsLang=en) 3. [Indian Virtual number](https://knowledge.frejun.com/virtual-numbers?hsLang=en#indian-virtual-number) # Can I replace my virtual numbers? | Virtual Number FAQ FreJun understands that customers may require number replacements in certain situations, especially due to changing business needs or external factors beyond their control. We aim to provide flexibility while balancing regulatory and operational constraints. Yes, FreJun provides a number replacement option under specific conditions. Please review the details below to understand the eligibility, limits, and reasons behind the policy: **A. When can I request a replacement?** You may request a number replacement in the following situations: - The number is marked as spam by users or third-party apps - The number is incorrectly tagged on platforms such as Truecaller - The number is no longer actively used or suitable for your business needs **B. What are the limits on replacement?** - Replacement requests are limited to 15% of your total assigned numbers every 6 months. - This limit applies across your account to ensure fair usage of the service. - Replacement is available only on Standard numbers. **C. Why does this limitation exist?** These limits are in place due to the following reasons: - Telecom regulations: Numbers are allocated under strict rules defined by telecom authorities and carriers - Cost implications: Even if a number is replaced or unused, FreJun continues to bear the cost of procurement and maintenance - Third-party dependency: Platforms like Truecaller rely on user-generated data, and FreJun has no control over how numbers are tagged - Responsible usage: Numbers are issued with the expectation that they will be used for legitimate and consistent business communication **D. Do you offer options for monthly or any specific-interval replacements?**  - Yes, for customers with ongoing or large-scale requirements, monthly replacement options may be facilitated - This is enabled through partnerships with telecom carriers - Please note that all such replacements are subject to number availability and cannot be guaranteed - The charges of such numbers may vary depending on the use case and availability. **E. How can I raise a replacement request?** - You can contact our support team at support@frejun.com - Our team will review your request and guide you through the next steps based on your eligibility **For more Queries, reach out to us at [support@frejun.com](mailto:support@frejun.com) or Live chat support through your FreJun Account.** **[Sign Up](https://product.frejun.com/signup)** - [Support FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#main-content) - [Dashboard FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#dashboard-faqs) - [Call Logs FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#call-logs-faqs) - [Contact List FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#contact-list-faqs) - [Campaigns FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#campaigns-faqs) - [Autodial FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#autodial-faqs) - [Surveys FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#surveys-faqs) - [Users and Teams FAQs](https://knowledge.frejun.com/support-faqs?hsLang=en#users-and-teams-faqs) - 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