How to check call logs and recording?

FreJun automatically logs all your inbound and outbound calls, including key details like call duration, status, and recording (if enabled). This article explains how you can access your call logs and listen to or download call recordings within the

Log in to your FreJun Dashboard at frejun.com
Navigate to the Call Logs section from the sidebar/menu
You'll see a list of all your recent calls with details such as:
- Contact Name/Number
- Call Direction (Inbound/Outbound)
- Duration
- Call Status (Completed, Missed, Failed)
- Timestamp
To filter logs, use the search bar or apply filters (date range, user, direction, etc.)
If the call was recorded, a Play button or Download icon will appear next to the log entry.

Open the FreJun Mobile App
Go to the Calls tab (usually at the bottom navigation)
Tap on any call entry to view details
If a recording is available, you’ll see options to Play or Download the file

Recordings are only available for calls where recording was enabled
If you don’t see a recording, check with your Admin to confirm if it’s turned on for your number or team
Recordings may not appear immediately if the call is still processing

Users: Can view their own logs and recordings
Managers/Admins: Can access team or organization-wide call logs, based on permissions

For more on access rights, see: Who Can Access My Call Recordings?

Below is the video explaining how to check calls logs and recordings: